Returns & Exchanges

 
  • Changes are accepted within 20 days from the date of shipment of the product.
  • Refund is not possible.
  • Changes are not accepted for products with a discount rate of 50% or more.

ΑΙΤΙΑ ΑΝΤΑΛΛΑΓΗΣ

DEFECTIVE PRODUCT:

Our Company assumes full responsibility, as well as change costs for products that have a defect.

CHANGE SIZE:

Our team is always available (from 10:00 to 18:00) to help you choose the right number for you. However, if after an understanding (written or telephone) we guide you to the wrong number, we assume the responsibility as well as the change costs. If the choice for the number was made by you, according to your own judgment, then you are responsible for the change. Changes related to another color or other code are also made at your own charge. The current change prices are 5€ for all Greece & 10€ for Cyprus. Each customer is entitled to up to 2 changes.

WAYS OF CHANGE:

Product changes are made hand in hand. You fill in the changes form and inform us by phone or in writing (e-mail, instagram, fb) about the products you want to change, as well as who you want to replace them with. Then, we will resend to your door, by courier, the parcel with the products you selected. You simply give the courier the old parcel and receive the new one.
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